Heart Bingo has introduced the FastFunds option to our withdrawal methods. It’s a fast, convenient and secure method that gets your withdrawals into your account within 40 minutes of approval. FastFunds is available to VISA users. Your bank must offer the FastFunds feature, not all issuing banks currently have the facility. We would recommend that you check with your bank to see if this feature is available for you. Withdrawals may be pending due to further compliance and security processing checks. Approval can take up to 24 hours due to compliance and security processing checks.
Frequently asked Questions
Q) Visa Direct worked on another site, why does it not work on Heart Bingo?
A) Please make sure you have deposited with that card previously. If you have, and you still receive notification that the service is not available, you need to speak to your bank. Heart Bingo send a request on each transaction to check if the card is available.
Q) I see the message, "Your payment method is not available for this service. Apologies for any inconvenience" What does this mean?
A) This message would mean your payment method currently does not support FastFunds, you would need to speak to your provider regarding this.
Q) Can you enrol me in Visa Direct?
A) Heart Bingo are not able to enrol customers on Visa Direct. Please speak to your bank.
Q) I made several withdrawals earlier during the day, and they were approved and received in my bank account immediately. There is still one pending request that has not been approved in over 30 minutes. Why is that?
A) For security and operational reasons, Heart Bingo limit the amount that can be processed automatically each day per account. There may also be other referral reasons for compliance and security purposes.
Q) What is the max I can withdraw with FastFunds?
A) The max withdrawal per transaction is £2,500, this may be requested more than once however may be subject to security checks.