Payment FAQ's
- Why is my withdrawal being held?
- I have a withdrawal pending for over 30 minutes, why?
- Which currencies can I deposit in?
- How do I add a Debit card?
- Why has my deposit been declined but my bank account still charged?
- The payment method I have withdrawn funds to has expired, what can I do?
- I made a successful deposit but my balance is zero, why?
- Failed Payment
- Can I use someone else's card to deposit?
- What will Heart Bingo show as on my bank statement?
- Why have I not received my withdrawn winnings?
- What payment methods do you offer?
- Why doesn't my card number match the one shown on my transaction history?
- How do I update my card details?
- Are my transactions secure?
- Why is my card being declined?